Last updated 7/16/18
Briggs & Stratton Corporation (“Briggs & Stratton”) understands that privacy is important to our customers and is committed to protecting your privacy.
OVERVIEW OF WHAT WE DO WITH INFOHUB DATA.
When you use the Service, we collect certain Personal Information, Connected Data, and Location Data (all defined below and collectively the “InfoHub Data”) about the users of the Service and the Equipment.
We also analyze the InfoHub Data using analytics tools such as Adobe analytics, with the aim of improving customer efficiency when using the Equipment, and for our own business purposes such as to improve the Service and the Equipment.
We collect, store and share the InfoHub Data as described below.
WHAT TYPE OF INFORMATION DO WE COLLECT?
We collect the following types of InfoHub Data when you use the Service:
We collect “Personal Information”. Personal Information is information that could reasonably be used to identify you individually. Examples of Personal Information include name, email address, mailing address, phone number, user ID, password, IP address, device identifiers or MAC identifiers.
We may collect “Connected Data.” Connected Data is technical data from your Equipment, including, but not limited to, run time, equipment status, maintenance, hours of operation, utilization conditions, battery voltage levels, and equipment connectivity status. We may change the parameters of the Connected Data which we collect from your Equipment from time-to-time as we make modifications to the Equipment and the Service.
We collect “Location Data.” Location Data is data about your Equipment which includes:
- The physical location of your Equipment;
- Data or information which could be used to identify an individual’s activities or Equipment use at a specific location, such as a residence or a business. For instance, this information includes when an individual person is using Equipment at a specific location and time of day; and
- The Service will also allow you to identify the location of the nearest service centers for the Equipment to you.
When we use your Personal Information in conjunction with the Location Data, we will treat that data as Personal Information.
InfoHub Analytics Data.
Briggs & Stratton may aggregate the InfoHub Data into InfoHub analytics data ("Analytics Data") for its business purposes, excluding any Personal Data.
HOW DO WE COLLECT INFOHUB DATA?
We collect certain Personal Information from you when you subscribe to the Service, set up an account, use the Service, make a purchase, or contact us directly.
We collect Connected Data and Location Data through a two-way exchange of data between the Equipment and the Service. We automatically collect Connected Data and Location Data when you use the Equipment in conjunction with the Service.
The Equipment may also contain certain data storage capabilities. These data storage capabilities allow the Equipment to collect Connected Data and Location Data even in the absence of a subscription to use the Service.
We create InfoHub analytics data by de-identifying and aggregating such InfoHub Data.
HOW DO WE USE PERSONAL INFORMATION?
We use Personal Information in compliance with applicable laws for the following uses:
- To respond to your questions and comments and your requests for products, services or information;
- To facilitate purchases and business transactions related to you subscription;
- To establish and manage your InfoHub accounts with us and to register purchased Equipment;
- To troubleshoot problems with the Service or the Equipment at your request or based on InfoHub Data we receive when you use your Equipment;
- To protect our legal rights or interests, or those of third parties, including to bring a legal action against you or anyone who may be causing harm to us, the Service, or to other users of the Service;
- To offer, operate, maintain, deliver, develop, improve, and enhance our products and services, including the Service and to enhance your user experience;
- To conduct research, analysis and perform business analytics on the InfoHub Data to improve and enhance the products and services we offer;
- To market and advertise new products and services to you, with your consent if required by law;
- To communicate with you about special events, sweepstakes, promotions and surveys to you with your consent if required by law;
- To tailor messages and offers to you based on your interactions with us in InfoHub;
- To continuously evaluate and improve the user experience;
- In limited circumstances, we may share or license the InfoHub Data for our direct marketing and business purposes, as permitted by applicable law; and
- As requested by or consented to by you.
Surveys and Contests.
From time-to-time the Service requests Personal Information from users via surveys or contests. Participation in these surveys or contests is completely voluntary, and you therefore have a choice whether or not to disclose this Personal Information. Information requested may include contact information (such as name and shipping address) and demographic information (such as zip code or age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use of, and your satisfaction with, this Service.
HOW WE SHARE THE PERSONAL INFORMATION WE COLLECT.
We may share your Personal Information with responsible third parties with which we have contracted. The following are the ways we may share your Personal Information:
Briggs & Stratton Entities: We may share your Personal Information with our affiliated companies (including our subsidiaries and sister companies), employees, subcontractors, agents, dealers and distributors. In particular, your dealer may have access to the Service to assist you with the maintenance and repair of your Equipment.
Third-Party Service Providers: We also may share your Personal Information with third-party service providers under contract with Briggs & Stratton, or its subsidiaries or affiliates, for any legal purposes, including to help us provide and manage the Service or provide products or services for Briggs & Stratton. Such third-party service providers include, for example, subscription management services, telecommunications providers, credit card payment processors, email marketers, data analytics providers, hosting providers, information technology services providers, and chat communications providers.
We also use third-party service providers to help us: (a) troubleshoot problems with the Service; (b) facilitate purchases; (c) perform the functions and analyses of the Services; (d) perform or provide integrations, customizations and other IT work for the Services; (e) develop new products and services; and (f) to engage in marketing activities related to our products or services.
Strategic Business Partners: We may share your Personal Information with our strategic business partners who provide products and services which complement the products and services offered by Briggs & Stratton, such as independent dealers who sell our products and services and merchant partners who provide related products and services.
Direct Marketing Purposes: In limited circumstances, we may disclose your Personal Information for direct marketing purposes as permitted by applicable law.
Required Disclosures: Sometimes we may be required to share Personal Information in response to a court order, subpoena, civil discovery request, other legal process, or as otherwise required by law.
Legal Compliance and Protections: We may disclose account and other Personal Information when we believe disclosure is necessary to comply with the law or protect the rights, property, or safety of Briggs & Stratton, its subsidiaries or affiliates, our users, or others, such as in emergency situations to protect wellness, safety and security of persons and property. This includes exchanging Personal Information with other companies and organizations for fraud protection and credit risk reduction.
Corporate Transactions: We reserve the right to disclose and transfer the InfoHub Data and the Analytics Data, including your Personal Information:
- To a subsequent owner, co-owner, or operator of the Service or successor database; and
- In connection with a corporate merger, consolidation, the sale of substantially all of our stock and/or assets or other corporate change, including to any prospective purchasers.
Professional Advisors: We may share Personal Information with our professional advisors, such as our attorneys and accountants, in their capacity as advisors to Briggs & Stratton, including, but not limited to, for advice on potential or actual litigation matters.
At Your Request or With Your Express Consent: We may share Personal Information with third parties when requested or consented to by you, or for the purposes for which you disclosed the Personal Information to us, as indicated at the time and point of the disclosure (or as was obvious at the time and point of disclosure from the context of collection).
HOW WE USE CONNECTED DATA AND LOCATION DATA.
Briggs & Stratton may use, and permit third parties to use the Connected Data and Location Data for the same purposes that Briggs & Stratton uses Personal Information. In addition, Briggs & Stratton may use, and permit third parties to use, Connected Data and Location Data for any other legal business purpose as determined by Briggs & Stratton in its sole discretion.
Examples of potential uses of Connected Data and Location Data include, but are not limited to: improving, analyzing, marketing, benchmarking and troubleshooting issues related to the Service and improvement of our products and services.
SHARING CONNECTED DATA AND LOCATION DATA.
Briggs & Stratton may share Connected Data and Location Data with the same parties it shares your Personal Information with listed above. Briggs & Stratton may also share and license the Connected Data and Location Data to additional third parties for any other business purpose, as determined in Briggs & Stratton’s sole discretion.
USE OF SECURED INTERNET CONNECTION.
YOU ARE SOLELY RESPONSIBLE FOR ENSURING YOU USE A SECURE INTERNET CONNECTION WHEN USING THE EQUIPMENT AND THE SERVICE. BRIGGS & STRATTON DISCLAIMS ALL RESPONSIBILITY AND LIABILITY FOR ANY UNAUTHORIZED ACCESS TO OR USE OF THE INFOHUB DATA, THE EQUIPMENT OR THE SERVICE BECAUSE OF YOUR USE OF AN UNSECURE INTERNET CONNECTION.
REGARDING LOCATION DATA.
The Service provides you data and information about the location of Equipment, which may include information about the location of individuals using the Equipment. You are solely responsible for your compliance with all applicable laws regarding your collection and use of Location Data through the Service, and any combination of that Location Data with Personal Information including securing an individual's consent where required by law.
For Business Owners. If you are an employer or business owner with access to Location Data and/or Personal Information, you agree to comply with all applicable laws including those regarding processing of Personal Information and employee rights and privacy. It is a best practice to ensure your company policies address any types of employee monitoring or tracking and comply with applicable laws such as the National Labor Relations Act and other privacy laws.
For Consumers. The Service provides you and Briggs & Stratton the location of the Equipment, which in some cases may provide Personal Information about the use of the Equipment at your place of residence. For example, this includes information such as the location of your residence and the time of day when the Equipment was used.
Be mindful with whom you provide access to this Personal Information. Be cautious about accessing your account on a shared computer or using a public network to avoid unauthorized access to your Personal Information.
THIS INFORMATION IS FOR YOUR CONVENIENCE AND IS NOT LEGAL ADVICE. WE DO NOT PROVIDE YOU LEGAL ADVICE AND IF YOU HAVE ANY QUESTIONS OR CONCERNS, YOU SHOULD SEEK THE ADVICE OF COUNSEL.
RIGHT TO USE INFOHUB DATA.
You expressly agree that Briggs & Stratton has a perpetual, non-cancellable, irrevocable, sublicensable, transferable, royalty free right and license to collect, store, use and share the InfoHub Data received by Briggs & Stratton when you use the Service, except to the extent prohibited by applicable law.
Even if you terminate your use of the Service or if Briggs & Stratton terminates your right to use the Service, we maintain the right to use the InfoHub Data as described herein.
OWNERSHIP OF INFOHUB ANALYTICS DATA.
You understand and agree that Briggs & Stratton is the sole and exclusive owner of all InfoHub Connected Data and Analytics Data.
TRACKING AND COOKIES.
“DO NOT TRACK” BROWSER SETTINGS. The Service does not support the Do Not Track (DNT) browser setting. DNT is a preference you can set in your browser’s settings to let the websites you visit know that you do not want the sites collecting your Personal Information. We will not collect Personal Information about your online activities over time and across third-party websites or online services regardless of whether you choose the DNT browser preference.
If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies by adjusting your browser settings. If you turn your cookies off, the Service may not function properly. However, if you experience an issue, you can contact customer service.
We do not allow third parties to collect Personal Information about you or your online activities through the or across different sites over time by using cookies or by any other means.
You can find more information on our cookie policies by visiting our website at https://www.briggsandstratton.com/na/en_us/cookie-policy.html.
The Site uses Internet Protocol (“IP”) addresses to analyze trends, administer the Site, track user movements, and gather broad demographic information for aggregate use. We do not link IP addresses to Personal Information. An Internet Service Provider (“ISP”) typically assigns a random dynamic IP address at the time of your dial-up. For local area network (“LAN”), DSL, or cable modem users, a static IP address may be permanently assigned to a particular computer. We may record the IP addresses of users of the Service. While an IP address may reveal your ISP or geographic area, we do not intend to use that information to identify you solely based upon your IP address. Other websites you visit have IP addresses, and we may collect the IP addresses of those websites and their pages, but we never associate these IP addresses with specific Internet users.
THIRD PARTY PAYMENT PROCESSOR.
When you purchase a subscription to use the Service and make recurring payments, you are directed to a third-party portal (“Payment Portal”) to make such payments that is controlled by Zuora, Inc., a third-party payment processor (“Payment Processor”). When you make payments through the Payment Portal, you are subject to the Payment Processor’s terms, conditions and data collection practices (“Payment Processor Terms”), not these Terms. https://www.zuora.com.
Any financial information, such as your credit card number and other credit card information necessary to make a purchase, is collected directly by the Payment Processor. Briggs & Stratton does not receive your credit card information or other financial information when you make a purchase through the Payment Portal. Briggs & Stratton may receive certain Personal Information necessary to finalize orders such as your name, address, phone number and email address.
CALIFORNIA ONLINE PRIVACY PROTECTION ACT COMPLIANCE / YOUR CALIFORNIA PRIVACY RIGHTS.
California residents who use this Service may request that we provide certain information regarding our disclosure of the user’s Personal Information to third parties for their direct marketing purposes. You can make such a request by email or by mail to:
Briggs & Stratton Corporate Headquarters
P.O. Box 702
Milwaukee, WI 53201
HOW WE PROTECT THE INFOHUB DATA.
We work to protect the security of the InfoHub Data. During transmission of Personal Information between you and the Service, we use Secure Sockets Layer (SSL) software to encrypt information you input.
Please note that despite our reasonable efforts, no security measure is ever perfect or impenetrable, so we cannot guarantee the security of your Personal Information. We make commercially reasonable efforts to protect the InfoHub Data and we have reasonable physical, operational and technical safeguards in place for doing so. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. Therefore, you provide InfoHub Data, including Personal Information and use the Service at your own risk. BRIGGS & STRATTON IS NOT LIABLE TO YOU FOR ANY LOSS OF INFOHUB DATA OR HARM RESULTING FROM DISCLOSURE OF INFOHUB DATA.
USE OF PERSONAL INFORMATION IN THE U.S. AND ABROAD.
You consent to the collection and processing of your Personal Information in the United States, regardless that certain governmental authorities outside of the United States might require a different level of protection of Personal Information.
COLLECTION OF INFORMATION BY THIRD PARTIES DIRECTLY.
Briggs & Stratton Corporation
12301 W. Wirth Street
Wauwatosa WI, 53222
You may also contact our Customer Service Team at 1-833-INFOHUB (1-833-463-6482).
SPECIAL TERMS APPLICABLE TO CANADIAN RESIDENTS.
If you are a Canadian resident, be advised that your Personal Information may be subject to lawful requests for access by authorities in the United States. As a Canadian resident, you have a legal right to access your Personal Information, request corrections to your Personal Information and withdraw your consent to our processing of your Personal Information (except in cases where your consent is not legally required).
SPECIAL TERMS APPLICABLE TO CONSUMERS IN QUEBEC.
It is the express wish of the parties that this agreement and all related documents be drawn up in English. C'est la volonté expresse des parties que la présente convention ainsi que tous les documents qui s'y rattachent soient rédigés en anglais.